Testimonials

Modified on Wed, 28 Feb 2024 at 09:56 AM


Send A Request for a Recorded Testimonial to Existing Customers 




You can request existing customers to provide testimonials. This is a video recording done through a camera connected to the computer. You can send a request from Pitchlink, and include a script as well, which your customer can read and record. The customer can, of course, edit the script or content that you have sent, before recording.



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To send the request for the testimonial,
Click Content.
Click Testimonials.
Click Request a Testimonial.
Click Add Recipient.
Add a recipient from your list of contacts.
Alternatively, you can also add a new contact from the page.
Click Done.
You can now write the content that you wish that your customer will record for you.
You can use a pre-made template provided on the system to start off your own customised script.
Edit the template to customize it.
If you wish to use it again later, click Save this script to save it as a template.
Enter a title for the script and click OK.
You can now write a mail requesting a testimonial.
Enter a subject for the mail.
Write the body of the mail.
Add a thank you note that will be shown to the recipient once they have recorded the testimonial.
Provide a filename that will be assigned to the recording, once your customer saves it.
Write a description.
Click "Send Testimonial Request"
A request is sent to the customer.


Resend Request for a Testimonial



Sometimes the recipient of a testimonial request may have missed the mail sent to them.
You can then re-send the request without having to fill in all details all over again.
Click Content.
Click Testimonials.
Select the testimonial request that you wish to re-send.
Click email.
Click Resend.


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