The Admin role is the default assigned to the user signing up on PitchLink. This role has full access to the account on the PitchLink platform. However, the Admin also has a Salesperson role that they can toggle to.
So what is the difference?
In the admin role, the user can manage the company profile, billing and subscription, change email server details, and add new or remove existing team members. The admin can upload content, create pitches, and make it available for the entire team to use. The admin can also check the analytics of engagement on pitches sent. The admin can delete any content on the platform, even those uploaded or created by other users, if these have not been sent out in pitches.
But in this role pitches can't be sent to prospects. To do that the Admin must switch to the Salesperson role.
The Salesperson role can create and send out pitches. Salespersons can also upload content, record videos and audio, and maintain an address book or contacts database. The salesperson can engage in discussions with buyers on sent pitches and invite other team members to a pitch. The salesperson has access to analytics of their data.
While the Admin can switch to a Salesperson role for buyer-side engagement, the role is also available for other team members such as SDRs, BDRs, AEs, and so on.
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